Privacy Policy

Objective, Scope & Applicability:

This Privacy Policy outlines the practices and procedures followed by ROCOCO US INC regarding the collection, use, and protection of personal information obtained through our e-commerce website.

Why We Collect:

We collect personal information for the purpose of processing orders, providing customer support, and improving our products and services. The information collected may include but is not limited to name, contact details, and payment information.

How We Collect:

We collect personal information through the order process, account registration, and any communication with our customer support. Additionally, we may use cookies and similar technologies to collect information about your browsing activities on our website.

How Long Will It Be Stored:

Personal information will be retained for the duration necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Where the Data is Stored:

Your personal information may be stored and processed in Shopify’s Server or any other location where ROCOCO US INC. or its service providers maintain facilities. By using our website, you consent to the transfer of information outside of your country. (https://www.shopify.com/legal/privacy)

Opt-Out Information:

If you wish to opt out of receiving marketing communications from us, please contact us at info@rococo.us or use the "unsubscribe" link provided in our marketing emails.

Data from Social Media Presence:

We may collect and process information publicly available on our social media pages. Any information collected from social media is used in accordance with this Privacy Policy.

Disclaimer for Third-Party Applications (TPA):

ROCOCO US INC is not responsible for the privacy practices or content of third-party applications linked to or from our website. We encourage users to review the privacy policies of these third-party applications before providing any personal information.

Grievance Office Contact Details:

If you have any concerns or grievances regarding the use of your personal information, please contact our team at info@rococo.us